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Unplug the power cable from the back of the router, modem, or gateway. To perform a power cycle reset, follow these steps: Power cycle your console and network hardware (reboot).Moving the devices outside of entertainment cabinets or desks can often help improve wireless signals. Or, you can move the console or router to minimize passive interference.
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You can do this by turning off or moving any devices along that line that could cause active interference. Draw an imaginary straight line from your router to your Xbox One console, and try to eliminate as many points of interference as you can along that line. When dealing with active or passive interference, a critical component to consider is line of sight. The ideal distance from the wireless router for the Xbox One console is between 5 and 50 feet. Interference can also occur when the console is too close to the wireless router. The wireless signal also degrades over distance. Materials that cause passive interference include concrete, glass, lead and copper piping, insulation, mirrors, gun safes, filing cabinets, tile, and plaster. This causes the wireless signal to be weakened and refracted. Passive interference occurs when a wireless signal passes through objects. Note As a best practice to minimize potential wireless interference, make sure all the cables on the back of your console are gathered away from and are not touching the console. Common causes of active interference are microwaves, ovens, air conditioners, CRT televisions, wireless headsets, baby monitors, other wireless networks, cordless phone systems, and wireless speakers. Check for other wireless interference Active interferenceĪctive interference is caused when other electronic devices are broadcasting either a wireless signal or some other form of electromagnetic interference.To identify if the headset is causing the issue, disconnect the power from the base station of the wireless headset, then check to see if this clears up the connection problem you were experiencing.
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Third-party wireless headsets can cause active interference because they broadcast on the same frequency as wireless routers. This clears out your Xbox's RAM entirely and will help ensure any data that can cause these issues to clear out. You will want to UNPLUG your console from electrical power for at least 5 minutes I KEEP GETTING KICKED OFF FROM XBOX LIVE: How are you connecting to Xbox Live? For WIRED connection, scroll down to the WIRED section of this guide.